mojira.dev
MCPE-30174

Syncing to icloud

i have spoken with microsoft numerous times and they keep sendng me to you my issue is that the new console version of minecraft for me is not syncing to the cloud and now that im trying to transfer my worlds from xbox one to xbox one x i cant because my icloud wont update to the most recent save it has my last save been for i transfered my world from minecraft xboxone edition to your new bed rock edition so i have been trying to contact you in the hopes you can look at this and help me you game is the only game on my new console that is haveing this issue the console runs fine everything works great which tells me its minecraft that needs to be check so if you can please help me thank you.

Comments 12

2 worlds will not sync/load.

First world doubled in file size from approximate 273 to 573 with the new world pic, will not sync due to possible corruption (My World).

2nd world, (North Gooberville) will, upon opening game spawn at world spawn point several hundred blocks in air, the fall crashing to ground and have to respawn. Now this world's file size also doubled and will not sync.

Both worlds not even showing up on game screen but still in the "storage" section.

Have been in touch with Microsoft about this problem.

@unknown - For the first world, is it possible that the world became corrupted after using an end portal?

Never entered the end portal. Hardly even enter the Nether.

I might add that my console asks me several times which file i want to play on, "this" console or "new". It says it's different than what "we" have. Only played on this console. I always choose "this" console. Also, pryer to the corruption, items such as llama disappeared and the wolf pack I had became unplayable, meaning that they would not stand. Hope this helps.

2 more comments

Realms is not showing up. Says because of privacy settings. Checked privacy and security settings and can find nothing unusual to prevent Realms to work.

Confirmed

Some worlds will save locally rather than to the cloud, a workaround would be to leave the game on the main menu for a few minutes and then reload the game and stay on the menu for another few minutes before going to the other console.

About the Realms issue - do you have Xbox Live Gold? If not, this is intended

@@unknown - I just wondered if you were familiar with transferring worlds to Windows 10 through a Realm, please don't worry about setting up a Realm or online subscription just to do this.

It has been possible in some cases to recover the saved game if it not showing in the worlds list, and we have some further fixes lined up, but if the corrupted save is already synced to the cloud, there's unlikely to be a complete save available, unfortunately. Here's a little bit of information about how syncing the games should work:

The upload process on the console is automatic and runs as a background process. If you have more than one console the "Your other console is taking to long to sync message, Try again message" might appear on your second console, if the world is still being uploaded. You can not monitor the upload process, as it runs on the system as a background process. Except by looking at this message from a different console.

If the world is fully present as a local save (the local save data is not deleted by for example a reinstall), you can trigger the local save to be uploaded to the cloud by creating a copy or possibly opening the world again. This copy will then in the background be uploaded to the cloud by the background process from the system. In case your world is greyed out, it most likely does not have the local save data (or incomplete) and might download the corrupted data from the cloud instead.

I have only one console, ONE. I do not play on any other console AT ALL. I have tried (through microsoft xbox chat support) resetting the console, uninstalling, installing etc for hours.

Also, I play new worlds (creative) just to pass the time. When logging back on, the saved game is the same as the two original worlds with new game pic and won't load. So I delete those. This is like a daily routine even with new worlds.

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to follow a link below.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – ☃D83D? Minecraft Wiki

Tyler Litten

(Unassigned)

Unconfirmed

Xbox

bed rock edition

world-save

1.2.8.0

Retrieved