3 weeks ago, I bought 3500 coins via Apple app store. With these coins I purchased 2 worldpacks and still had about 2000 coins left. Everything went well I yesterday, when minecraft was updated to version 1.2.13. After this update, my purchases and my leftover minecoins are gone. I can't enter the worlds I created with the worldpacks I bought 3 weeks ago. They are locked and to enter them, I get the message I have to buy the world again.
I don't have an X-box or minecraft account, so I'm playing minecraft locally on my ipad. Today I have installed version 1.2.14, hoping the issue would be solved and my purchases and coins would be back, but without any result. How can I get my purchases and coins back, without paying twice!? Kind regards, Eryn.
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Just a quick update on the issue with missing purchases on iOS - we are working to get this fixed so you can access your purchases again as quickly as we can. In the meantime, it would be a good idea to wait until this is fixed before making any more purchases - we will keep you updated!
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
My Grandchildren purchased City Life and Wild Life on 6 april 2018 and following the minecraft update to 1.2.14 the purchases were not there and it said buy again which they did for city life and it still does not work. I need money back and game working properly we also updated IOS iPad to 11.3 on the same day
Thank you for your report!
However, this issue has been closed as a Duplicate of MCPE-32086.
Just a quick note - don't worry that this ticket says resolved - we are still working on fixing this issue, but it's easier to keep track of the issue in a single ticket, so please refer to MCPE-32086 for the latest details.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
What version of iOS are you running on your iPad? What model of iPad is it?