After purchasing the worlds they all became locked, with an error saying I need to purchase the template we did that once and they are still locked as well as all his coins are gone everything has been updated. We have spent 30.00 for nothing this is ridiculous!
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We are having the same issue. We bought a $20 eshop card for my sons Nintendo switch. He spent all the money on minecoins. He purchased 2 worlds, a toy story one and advanced furniture and had about 400 coins left over that he saved. He was able to access them without any issues for about 2-3 weeks. Now they say they are locked and his coins are gone. I’ve tried everything to fix it but nothing worked. This is extremely frustrating and seems to happen often. My son is an avid Minecraft player but we will no longer be spending any money on the game until these issues are resolved.
Having the same problem. This seems to be an issue that has been happening for a long time and hasn’t been fixed.  It’s unacceptable.Â
was this solved for you? trying to figure this out on my son's kindle. Mojang keeps marking it as an "invalid issue" and saying it has been resolved/telling me I am on the wrong forum/try again...
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Thank you for your report!
However, this issue has been closed as a Duplicate of MCPE-32086.
Just a quick note - don't worry that this ticket says resolved - we are still working on fixing this issue, but it's easier to keep track of the issue in a single ticket, so please refer to MCPE-32086 for the latest details.
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