mojira.dev
MCPE-35998

(Xbox One) crashes when loading some worlds

When attempting to load one world on my console (a survival world of 978.4mb), the game freezes after a few seconds of the "synching user data" popup and then crashes to the Xbox home page without giving any error message after a few more seconds.

The world has a larger file size than before the last successful load which was between 600mb and 700mb.

This world also doesn't display the gamemode type in the game's world selection menu and appears to have reverted to a default thumbnail image.

When I attempt to edit the world's metadata a popup will occasionally appear stating something like "the world is corrupt or has not synched properly" and gives some vague advice before disappearing after a few seconds without pressing anything to open the metadata page as normal but without the game information that should be there (missing name, seed etc).

Backing out of the metadata page (regardless of whether or not information has been changed) the game also crashes in a similar way back to the home page.

This world was working fine yesterday before the most recent patch and appeared to save correctly but would not load today.

The game was last saved whilst I was in the End and I may have opened the game before the patch was released and saved after the release. This may be relevant somehow.

The only other world I have is a creative world (7.0mb) that works absolutely fine without any of the above issues.

Creating a new world also works conpletely fine.

Im quite annoyed about this issue as I have put a lot of work into this world. Hopefully I can restore it somehow.

Also hopefully this is specific enough.

Related issues

Comments

WildtheGamer1

i had this issue happen earlier today (1.6.0.6) and I couldn't find a way to fix it besides having a copy of the world.

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Mine done this so I converted it back from xbox one edition and it loaded fine then I left came back now that one won't load its says it's corrupt. And the world is about300 mb

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Mine done this so I converted it back from xbox one edition and it loaded fine then I left came back now that one won't load its says it's corrupt. And the world is about300 mb

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Exact same thing happened to me! So many hours lost.. Sucks..

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Exact same thing happened to me! So many hours lost.. Sucks..

Jonathan5733

Could you try uploading some of the worlds that have problems to somewhere like Mediafire or something. I cannot reproduce on Windows 10 version 1.5.14

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I have the same problem on Android: one of my worlds, which has been working until 5 days ago, now will simply crash while loading, every single time I try to play with it.

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I have the same problem on Android: one of my worlds, which has been working until 5 days ago, now will simply crash while loading, every single time I try to play with it.

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Played beta on 2GB win 10 tablet two weeks ago and I repeatedly had to 'export world' to be able to load it. This reduced filesize with about 20% without the need to reimport the file from disk.

If your version don't allow exporting, try to copy the world and test the copy.

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Played beta on 2GB win 10 tablet two weeks ago and I repeatedly had to 'export world' to be able to load it. This reduced filesize with about 20% without the need to reimport the file from disk.

If your version don't allow exporting, try to copy the world and test the copy.

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I actually did attempt to copy the world before but, alas, it also crashes in the same way

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I actually did attempt to copy the world before but, alas, it also crashes in the same way

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I don't think I have a way to upload the world to any filesharing sites or anything from Xbox one with the stuff I have. Could also be laziness but yeah...

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I don't think I have a way to upload the world to any filesharing sites or anything from Xbox one with the stuff I have. Could also be laziness but yeah...

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Yea I tried copying the world on Xbox box one.. But your just copying a corrupted file.. So no good.. Lesson learnt keep 2 saves just in case.

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Yea I tried copying the world on Xbox box one.. But your just copying a corrupted file.. So no good.. Lesson learnt keep 2 saves just in case.

[Mojang] Mega_Spud (Jay)

Unfortunately without a copy of the world we are unable to reproduce the problem specifically,
but crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to contact Xbox Customer Support or Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki.

[Mojang] Mega_Spud (Jay)

Unfortunately without a copy of the world we are unable to reproduce the problem specifically,
but crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to contact Xbox Customer Support or Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki.

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(Unassigned)

Unconfirmed

Xbox

1.5.1.2

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