After the windows 10 April 2018 update, my game has been lagging and crashing by moving my mouse around the menus. This has been happening after the windows 10 April 2018 update and it s still happening. I cant even load into a world or pass the menus, it just hooks and Freeze's my entire computer. I've tried uninstalling it and downloading it again but the problem continues. I've even reset my computer but it didn't work but I have notice that the game works normally on the pervious windows 10 versions.
This should be worked on quickly before most windows 10 devices get affected.
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Comments 14
Thank you for your report!
However, this issue has been closed as a Duplicate of MCPE-36274.
This is likely to be the same issue as MCPE-36274 - please see the comments there for a potential fix for this issue (there is an issue with the Web Account Manager causing conflicts on some machines).
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
I don't use VR/MR.
My game settings are set to default but I modified the controls and sensitivity. Honestly, I don't know if the memory usage increases because when I start the game it loads past the Mojang and Minecraft but when in main menus screen(Where play, skin etc.. Shows) it work until I try to select an option it. Begins to freeze and hooks, taking my whole system along. It takes me about 15 minutes or more to get my system responding again and when I open task manager to check if there is any increase in memory usage it has already been closed by it self. It happen both offline and online and I have notice if I turn off my internet and reset the app it works but also has minor freezes. It can play under the condition of me not connecting to the internet or letting it connect to my Xbox live account.. To sum it all up, it play on the condition of been reset using setting, not connecting to the internet and stopping it from signing Into Xbox live account.. By doing this it will be partially playable with a bit of laggs and minor freezes.
I don't use VR/MR.
My game settings are set to default but I modified the controls and sensitivity. Honestly, I don't know if the memory usage increases because when I start the game it loads past the Mojang and Minecraft but when in main menus screen(Where play, skin etc.. Shows) it work until I try to select an option it. Begins to freeze and hooks, taking my whole system along. It takes me about 15 minutes or more to get my system responding again and when I open task manager to check if there is any increase in memory usage it has already been closed by it self. It happen both offline and online and I have notice if I turn off my internet and reset the app it works but also has minor freezes. It can play under the condition of me not connecting to the internet or letting it connect to my Xbox live account.. To sum it all up, it play on the condition of been reset using setting, not connecting to the internet and stopping it from signing Into Xbox live account.. By doing this it will be partially playable with a bit of laggs and minor freezes.
I'll be surprised if its from PC specs because it worked perfectly on previous version of windows 10, like feature update, fall creators update, etc except for 1803.
Thank you for your report!
However, this issue has been closed as a Duplicate of MCPE-36274.
This is likely to be the same issue as MCPE-36274 - please see the comments there for a potential fix for this issue (there is an issue with the Web Account Manager causing conflicts on some machines).
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki