Relics of the Skies has been purchased with gold and the download can be started, but is not finishing succesfully.
The Imagiverse support has forwarded me to Xbox Support but they could not help. Checking and resetting everything together with the Xbox phone support did not change the behaviour.
My kids have collected their money to buy this and now wait for many days to get something for theim money. Please help.
I have added screenshots to my original post, but I did not know that English is required for error reports.
https://bugs.mojang.com/secure/attachment/180361/20180819_133254.jpg
https://bugs.mojang.com/secure/attachment/180360/20180819_133348.jpg
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[Mojang] Mega_Spud (Jay)
[Mojang] Mega_Spud (Jay)
You might want to contact Mojang Customer Support directly for help or support.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
migrated
I thought this is what I do here!
Xbox Support has provided me the link to go here. I get sick of beeing told to go to another place.
migrated
I thought this is what I do here!
Xbox Support has provided me the link to go here. I get sick of beeing told to go to another place.
[Mojang] Mega_Spud (Jay)
Just to confirm, does the error occur when you try and create a world with the pack applied? Or is the issue only with downloading the content from the store?
[Mojang] Mega_Spud (Jay)
Just to confirm, does the error occur when you try and create a world with the pack applied? Or is the issue only with downloading the content from the store?
migrated
As you can see in the screenshots the issue is about downloading the content.
migrated
As you can see in the screenshots the issue is about downloading the content.
[Mojang] Mega_Spud (Jay)
Thank you for your report!
However, this issue has been closed as a Duplicate of MCPE-37467 due to the more general or descriptive summary.
Your votes, additional information and observations are very useful, so if you can add them to the comments section of the parent issue it would be appreciated.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
[Mojang] Mega_Spud (Jay)
Thank you for your report!
However, this issue has been closed as a Duplicate of MCPE-37467 due to the more general or descriptive summary.
Your votes, additional information and observations are very useful, so if you can add them to the comments section of the parent issue it would be appreciated.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
You might want to contact Mojang Customer Support directly for help or support.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki