my minecraft still isn't working it's just a grey screen after the loading screen and my gamer tag does not come up and i can't see my skin and its been like this for awhile i hope this bug gets fixed soon i really want to play the new update with the pandas
Comments 4
As he said backup your files, then after that you can go into your apps and programs in settings find Minecraft and reset it.
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Have you tried a full reinstall of the game?
Backup any data you don't want to lose, then try the following:
Backup your MinecraftWorlds folder (if you want to save your worlds) (Device storage > games > com.mojang > minecraftWorlds)
Uninstall Minecraft
Delete the com.mojang folder (Device storage > games > com.mojang)
Reinstall Minecraft
Run Minecraft and if it works restore your MinecraftWorlds folder
Sometimes a clean install of the game will help with these kind of issues.
You might find the following links helpful:
How to Back Up Worlds
How to uninstall and reinstall a game on Windows 10
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki