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MCPE-42908

Creating PixelHeads Pet Shop World Crashes MineCraft v1.9.0 on iOS

After purchasing and downloading the PixelHeads "Pet Shop" Skins/World Pack on an Apple iPad Mini (Model: ME840B/A), trying to "Play"/"Create New"/"Pet Shop"/"Create" crashes Minecraft causing it to return to the iOS Home Screen.

The "Generating World" screen appears but the progress bar never starts progressing and eventually there is a short noise and Minecraft exits out back to the iPad Mini home screen.

After relaunching Minecraft and returning to "Play", a new Pet Shop World entry is listed which can then be launched without any issues. The issue is fully repeatable.

The same pack works perfectly on the Nintendo Switch.

Related issues

Comments

migrated

I can reproduce this issue.  The hardware is an iPod touch (model A1574) running IOS 12.2 and Minecraft 1.10.0.

In my case, I cannot launch the new Pet Shop World entry in the game list.

 

migrated

My 2 daughters both have this pack as well and one has problems on her iPad (iPad Air MF003LL/A), while the other has no issues (iPad Pro 9.7" MLMW2LL/A). I am an iOS developer and provide crash logs if that would help. I am seeing "45001 wake's over the last 127 seconds (355 wakeups per second average), exceeding limit of 150 wake's per second over 300 seconds." in an example crash ips.

migrated

Hi,

We just bought this pet shop pack and are having exactly the same problem. Right down to the noise before crashing. 

We do see the new world in the “worlds” list after rebooting from a crash. But we can not launch it. Relaunching produces the same crash. 

I did notice that I could create a world with the textures disabled but the behaviours still enabled and the world would load. But it was just a default world. Reenabling textures caused the world to crash again. 

Version 1.11.3

Build 2200027

iPhone 5s

iOS 12.2

 

migrated

I am currently seeing this on my daughters Apple IPad Mini. Please resolve.

 

[Mojang] Mega_Spud (Jay)

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version?

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[Mojang] Mega_Spud (Jay)

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

Quick Links:
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migrated

(Unassigned)

174092

Community Consensus

iOS

iOS v12.1.4 (16D57)

1.9.0, 1.11.4

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