mojira.dev
MCPE-43467

The game has a problem when you set your own skin as a custom skin game will crash

Good evening I got the update 1.10.0 and like previous update 1.9.0 I got my own skin error again, I was very disappointed even when the error manifests itself as when I have my own skin size 64x64 you know the game is manifested by opening the skin button and in the upper left the corner are the skins Steve and Alex and there is such a white gray character when I click on it, the character is on the right and above it is the button choose the skin I clicked on and appeared my folder with my 64x64 skin I chose to click on to open a button, and how to set up a model selection for your character with others, but I did not display the model settings, but when you click the open game button, it stopped or frozen and eventually crashed. It happened after a second time, so I went to the game folder and found my skin there is set up as my own skin, but I don't have to set it up in the game. And I forgot to add that it happened on Windows 10 in Minecraft Bedrock Edition

I firmly believe it's a mistake, look at it, thank you.

Update: Today I got Update 1.11.0 / 1.11.1 Village & Pillage Update, its the same as it was on 1.9.0 and 1.10.0, I really please fix that error thank you

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[Mojang] Mega_Spud (Jay)

Can you please upload a copy of the skin that is causing the crash here?

Steve0riginalBugs

The skin I try get on my custom skin but its not set

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Steve0riginalBugs
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[Mojang] Mega_Spud (Jay)

Have you tried a full reinstall of the game?

Backup any data you don't want to lose, then try the following:

  1. Backup your MinecraftWorlds folder (if you want to save your worlds) (On Windows 10, Use Win+R and type in %LocalAppData%\Packages\Microsoft.MinecraftUWP_8wekyb3d8bbwe\LocalState\games\com.mojang\minecraftWorlds)

  2. Uninstall Minecraft

  3. Delete the com.mojang folder (if it's still present)

  4. Reinstall Minecraft

  5. Run Minecraft and if it works restore your MinecraftWorlds folder

Sometimes a clean install of the game will help with these kind of issues.

You might find the following links helpful:

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Steve0riginalBugs

No change the same way it was before, I don't know what will happen next, but please fix this problem very much.

[Mojang] Mega_Spud (Jay)

Thank you for your report!
We're actually already tracking this issue at MCPE-38112, so we will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Steve0riginalBugs

(Unassigned)

201518

Community Consensus

Windows

1809, 17763.437

crash

1.10.1 (Windows 10 only), 1.10.0, 1.11.0, 1.11.1

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