My game crashed, and my 20 MineCoins now read zero, and my purchases are lost. I had a halloween pack and the redstone mansion. Several of us spent several dozens of hours adding a neighborhood to the redstone mansion, but now that world is locked. I will miss the Redstone Mansion a lot more than the one I spent money on. My brother Jeff died recently, and I was wanting to revisit this world. Logging out and back into xbox did not fix it. The 'restore purchases' does not fix it. Is there any way to get them back? Do I need to apply for a refund for the other?
Comments 15
I have the same problem. I "bought" the free redstone mansion but lost all my purchases. I have a world that we spent lots of time on that is now locked. If it's free, why is it locked? Why can't the "Buy this Pack from the Market" work either?
The same thing just happened to me. I went to log on and first, my skin was set to one of the default skins instead of one of the skin packs I bought, then I went to play on a world with a texture pack and for some reason the pack wasn’t on. I checked the store and I had 0 coins, I didn’t have too many, but I knew I didn’t have 0. All of my skin packs and texture packs were gone as well as the worlds I bought too.
The same thing just happened to me. I went to log on and first, my skin was set to one of the default skins instead of one of the skin packs I bought, then I went to play on a world with a texture pack and for some reason the pack wasn’t on. I checked the store and I had 0 coins, I didn’t have too many, but I knew I didn’t have 0. All of my skin packs and texture packs were gone as well as the worlds I bought too.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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yes, i am stilll having a issue with my purchased skins,coins,and worlds not showing up and i have tried several methods by singing in and out of my acount and still dont have my skins
yes, i am stilll having a issue with my purchased skins,coins,and worlds not showing up and i have tried several methods by singing in and out of my acount and still dont have my skins
I have the same problem. I "bought" the free redstone mansion but lost all my purchases. I have a world that we spent lots of time on that is now locked. If it's free, why is it locked? Why can't the "Buy this Pack from the Market" work either?