han ping

Assigned

No issues.

Reported

MCPE-46179 lost all purchases Cannot Reproduce

MCPE-22917 lost purchased mashup packs, restore button does not help Duplicate

Comments

han ping on MCPE-46179 2019-06-15T01:07:38Z

yes, the problem is recent to the minecraft store. old purchases are lost, new ones cant complete processing. If you are always logged out of xbox, you never see these problems

han ping on MCPE-37467 2019-01-04T18:13:11Z

I have the same problem. I just bought a bundle and every item in the bundle is stuck at "downloading", even items that were previously purchased & dowloaded.

han ping on MCPE-22917 2017-07-01T00:37:05Z

This issue was fixed by the release of MCPE 1.1.2

han ping on MCPE-21897 2017-06-24T03:41:40Z

UPDATE: MCPE 1.1.2 FIXES THIS ISSUE.
For clarification: Mashup packs purchased prior to 1.1.0 show as unpurchased in 1.1.1. Restore purchase does not fix. Logout and relogin xboxlive does not fix. Restore purchase after this does not fix. Uninstall/reinstall does not fix. Any further combinations of login or restore does not fix. Contacting Mojang Customer Support does not fix, they tell you that the purchases show ok and they can't help what the app is doing.