just installed the app but its giving me a license error which states that it is having trouble to verify that i own Minecraft on this device.
Linked issues
is duplicated by 2
relates to 1
Comments 7
Which device specifically are you seeing the issue on?
Could you please let us know if it helps if you:
Restart the device
Switch to or from WiFi or mobile data
Reinstall the app
Licence error: This is not an error for new users, as I have had Minecraft installed for a while now. Restarting did not fix. I'm currently using WiFi and allowing data. Android LG V40 is my Platform. (Bigger issue) I'm signed in to my Google Play. I deleted Minecraft to reinstall. Now it wants $6.99 to buy, Even though I own it.
Spent that pass couple hours looking in to this, I think I found some answers. I believe this is on the users end. I contacted Google play services and they had me do many things from clearing cache to data files. They could not help and said to contact the app dev. I am logged in to google play through one account and pay with a different email address. Both emails were linked at one time. I noticed they were not anymore. After going in to my phone Settings/accounts/added the account I pay with I was able to go into google play and see both accounts. After a couple minutes they synced on googles end and I was able to download and play on either google play account. Hope this Helps, Joker Collison
Thank you for your report!
However, this issue has been closed as Cannot Reproduce.
We were unable to reproduce the problem you are describing in the latest version.
For anyone experiencing the issue, please ensure that your email address is set up correctly and is the same for the Google play account you are using, and that with which you bought the game.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
If you get this error, it means you don't own a legitimate copy of the game