Update on this issue:
Crashes like this are logged automatically, and will be fixed in due course. However, if you are able to add repro steps and detailed information about this crash, we may be able to pin it down more quickly as it seems to be affecting players generally.
For anyone still experiencing this issue, can you please provide the following information in the comments below:
Affected Version(s)
Device Details
Screenshot of the loading screen to show us where the crash is happening (or video)
Adding this information will help us greatly to diagnose the issue and get it fixed as soon as possible.
Since the last update (27th June), the game has become unplayable. Sometimes it wont even open before displaying the message "Minecraft keeps stopping". Uninstalling the beta version for the "normal" version fixes this issue, but i don't want to leave the beta version. Is anyone else having this issue?
P.S. The normal version of this game is playable BUT my beta map is won't open⛔ ☹️
11th July update: Updated to 1.13.0.2 Beta and game still won't open
2nd August update: Updated to 1.13.0.4 Beta and the game won't open. Over a month since this problem and still no fix?! What's going on?!? ☹️
1.13.0.6 Update: The game SEEMS to be working fine both on my S10 and S7
12th August update: 1.13.0.5 and game will still not open
Linked issues
is duplicated by 4
relates to 2
Attachments
Comments 19
Dear Mojang,
I know you are probably working on this but its been a month since I was able to play Minecraft. Literaly, Minecraft is the only game I play in my phone and its been a tough month.
How long more are you guys planning to take to resolve the issue. I have seen that others have problems making smooth stone. I wish I had that problem, I could work around it but I'm not even able to get to the menu.
So, when are you guys going to send the next update? and will it have a solution for us that have not been able to play?
Because the problem started since 1.13.0.1 and with the update to 1.13.0.2 it just did nothing for us.
In my phone I do not even get the update. I still have the 1.13.0.2 in my phone and it does not show any pending updates. Now I do not even get the updates. What is going on!!!!!
Is 1.13.0.4 still affected?
@[MCPE Helper] LateLag There is alot of these issues about crashes, including mine. This issue started in one of the betas of 1.12, in 1.13 betas it crashes constantly. One of the issues about these crashes were resolved as 'Invalid'. And this comment will show up:
Crashes such as these are now logged automatically, this will therefore be investigated further by the development team internally.
I don't know if this issue is one of those crash issues but it relates to it.
Issues relating to crashes: MCPE-48069, MCPE-44705, MCPE-47961, MCPE-48988, MCPE-49344, MCPE-49972, MCPE-49127, MCPE-49843, MCPE-49991, MCPE-49818
@[MCPE Helper] LateLag I got the update to 1.13.0.4 yesterday and I was able to get to the menu for the first time in a month but as soon as I got out it did not let me in anymore. Same problem!!!
Dear Mojang, I have finally been able to play. I got out of the beta program. My world never opened since the first beta in 1.13. so as soon as I got the update to 1.12 I'm back in the game. FIX 1.13. I like being in the beta program because I get to try new stuff and I can give feed back IF I CAN PLAY. what's the point in being in beta if I can't play for over a month? FIX IT and I'll get back to beta.
I made a quick video of what I am getting on 1.13.0.4. My kids tablets (Samsung Galaxy Tab A) run perfectly. My phone, and my wife's phone both (Samsung Galaxy S9) refuse to start and give us the Same issue. https://youtu.be/AfQZX6OtaEQ
For those affected by the crashing issue, have you tried a full reinstall of the game?
Backup any data you don't want to lose, then try the following:
Backup your MinecraftWorlds folder (if you want to save your worlds) (Device storage > games > com.mojang > minecraftWorlds)
Uninstall Minecraft
Delete the com.mojang folder (Device storage > games > com.mojang)
Reinstall Minecraft
Run Minecraft and if it works restore your MinecraftWorlds folder
Sometimes a clean install of the game will help with these kind of issues.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Yes I have tried this. I was able to start the game normally. However, once I exited the game and came back in, I had the same issues. Note: I did not attempt to load a world once I got in. I simply waited to see if it would crash, then exited.
Dear Mega_Spud, some of us had been without the game for almost a month. WE TRYIED EVERYTHING. I even went further and reseted my phone to factory defult. Tryied only deleting the game and reinstalling it. I also tryed clearing all the cache and deleting all the world(of course after backing them up). I tryed deleting apps that I did not use and some that I used but thought I would try clearing up space and see if it would work but it NEVER OPENED. The only way I was able to play is getting out of 1.13 and installing the official 1.12 version. Can you do more than just give easy fixes that probably everyone here has tryied?
@[Minecraft] Mega_Spud (Jay Wells) Aren't there already alot of issues relating to game crashes? This issue has started in one of the 1.12 betas, sometimes the game crashes and successfully opens. But as of the 1.13 betas, the game crashes immediately.
@unknown - Thanks for verifying that information, it helps us to rule out a number of other potential issues.
1.13.0.6 is working so far for me.
It did not work for me. AND IT SAYS RESOLVED!!!!!!!!!!!!!!! This is seriously a pain in the ass. I'm afraid they will make the official update with alot of people not being able to play. Nice work Mojang. Keep it up.
Yes. 1.13.0.6 is working now
Any ongoing crashes will be logged automatically and fixed in due course. If you have any specific repro steps for a crashing bug however, please feel free to create a new report.
I know that this is supposed to be fixed but on my Samsung galaxy J6 (2018) I have to open Minecraft up to 10 times till it opens
Clemens, it is not working for me either. Im checking MCPE 46684 which is the same issue but it has not been resolved there.
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