Since the latest bedrock update some items I’ve placed recently in a friend’s online realm (they’re playing on Xbox one/iPad and I’m on Switch) have disappeared or become inaccessible. One chest in particular holds two heavily enchanted fishing rods - i can still see a mesh where the chests are supposed to be but cannot interact with them (see attached picture).
Other items that are inaccessible are a bed and two furnaces (bed is invisible but the furnaces are not - but they don’t let me interact with them until destroyed and replaced, but they did however lose all of their contents so I do not want to destroy the chests and re-place)
any help??
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[Mojang] Mega_Spud (Jay)
Thank you for your report!
We're actually already tracking this issue at MCPE-52790, so we will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
[Mojang] Mega_Spud (Jay)
Thank you for your report!
We're actually already tracking this issue at MCPE-52790, so we will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
[Mojang] Mega_Spud (Jay)
We can continue to track the issue at MCPE-52790, but in the mean time are you able to reproduce this issue if you download and open a local copy of the world? If so, would you be able to provide a copy of the world here?
If you have a copy of the world available, you might like to upload a copy of it for investigation.
On Windows 10 you can use the Export world feature.
On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds
On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)
If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link.
[Mojang] Mega_Spud (Jay)
We can continue to track the issue at MCPE-52790, but in the mean time are you able to reproduce this issue if you download and open a local copy of the world? If so, would you be able to provide a copy of the world here?
If you have a copy of the world available, you might like to upload a copy of it for investigation.
On Windows 10 you can use the Export world feature.
On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds
On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)
If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link.