Hello,
Since the Bedrock 1.13 update (Oct 30, 2019) our iOS Pocket Edition crashes when opening app. The Mojang logo appears then goes to white screen and crashes completely. We are using ipad mini (iOS 9.3.5).
Any advice much appreciated.
Thank you!
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Have seen online people with same issue tried uninstalling app and reinstalling, but problem still exists. App goes to white screen, then crashes completely.
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Lots of comments from users with same problem here: https://www.product-reviews.net/down/minecraft-pe-app-problems/
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Lots of comments from users with same problem here: https://www.product-reviews.net/down/minecraft-pe-app-problems/
[Mojang] Mega_Spud (Jay)
Thank you for your report!
We're actually already tracking this issue at MCPE-54465, so we will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
[Mojang] Mega_Spud (Jay)
Thank you for your report!
We're actually already tracking this issue at MCPE-54465, so we will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Have seen online people with same issue tried uninstalling app and reinstalling, but problem still exists. App goes to white screen, then crashes completely.