mojira.dev
MCPE-56266

Mojang white screen crash

Hi

My son has been playing minecraft on our Apple iPad for over a year. Was fine until a few weeks ago ... 2 or so ... but now on launch of the game the Mojang screen comes up , turns white and display goes back to the iPad home page. I reinstalled a few times from the Apple Store and reset iPad as suggested in some forums but nothing works to fix the problem. 

I see many people are reporting this issue. Would it be possible to obtain some feedback of what is causing this and if a version or fix will be released to fix it.

Thanks

Related issues

Comments

Auldrick

Thank you for your report!
We're already tracking this issue at MCPE-54465, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

The bug tracker generally does not get status or progress updates before a bug is fixed, but in cases such as this the Community Management team may occasionally add status information to the main ticket, so you might want to watch MCPE-54465 for that kind of information..

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

migrated

Hi

Update on my issue:

Thanks so much for the hard work the developers put into fixing the issue.

My son is crazy happy, Minecraft is working again. Not sure what version it upgraded too since I left it on the wifi to automatically update. Must be the latest release, will check once I have an opportunity to do so.

Issue can be closed on my side.

migrated

(Unassigned)

Unconfirmed

iOS

9.36

1.13.0

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