mojira.dev
MCPE-58058

Purchase not loading because of 'account error'

Mojang,

About a week ago i purchased a Frozen 2 pack. Yesterday when I went to open it, there was an 'account error' which said if it lasts more than one day then to contact you which I am doing now. 

I am very disappointed with the service and I want you to fix it or give a full refund of £7.99. Please get back to me today or I will make another report. 

Many thanks, Lola

 

Linked issues

Comments

[Mojang] Mega_Spud (Jay)

Thank you for your report!
We're actually already tracking this issue at MCPE-57394, so we will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

migrated

(Unassigned)

Unconfirmed

iOS

iPad

1.13.3

Retrieved