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MCPE-58489

Game Crashes after I sign into microsoft account on the new PS4 bedrock update

I have already signed into my microsoft account once before after the PS4 minecraft update finished. Then I closed the application and started minecraft again and when mincraft loads in, it would start logging into my microsoft account. When it seems to be done signing in, my game crashes. Any fix on this would be great. Thanks

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We hope to have resolved the issues occurring when signing in on PS4 - could you confirm if you are now able to sign in?

I still crash as well after 2 updates

Tried everything but shortly after I sign in, crash

The bug seems to have been resolved after the second update. But the issue sometimes reappears.

Ah. It's happened 5 times in the last couple hours. Really wanna play. No issue on any other platform.

5 more comments

I am having the same issue. The only fix I can find is to use a new Microsoft account.Β Until this ERROR is ACTUALLY RESOLVED I can't consider playing Minecraft on PS4. Seriously crashing every time I try to log in with my primary Microsoft account is extremely frustrating.Β 

I've had this glitch since about dec. 10th, the other accounts on my ps4 also have this issue or won't sign in at all.

I've given up and just deleted Minecraft PS4. Maybe I'll re download it when and if they fix it.

Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response

Is this still an issue in the latest version?

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This ticket will automatically reopen when you reply.

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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

Pawel Krutul

(Unassigned)

Unconfirmed

PlayStation

1.14.0

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