Reproduction steps :
Launch Minecraft on PS4
On the main menu, select the "Sign in with a Microsoft Account" on the left
Expected results :
It works
Actual results :
It gives an error message every time :
[media]
Related issues
Attachments
Comments


I'm having the same exact problem! Its been happening the same way since the game updated, though I keep getting responses filed under a bug for non-existent pre-existing Microsoft accounts. I'm sure they're both login issues but you're the one of the first people I've seen with the exact same error. It look's like they're monitoring issues on this thread: https://bugs.mojang.com/browse/MCPE-58464

Thank you for your report!
We're already tracking this issue at MCPE-58464, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki