mojira.dev
MCPE-58910

Unable to purchase the game

On ps4 if I've already downloaded the game trying out the timed version (90 minutes) it gets impossible to be purchased. The error message that appears tells that I already have the game (yeah? but it's a temporary version, so..) The first time i tried the version was like a year ago, now the game's updated and this error occurred. 

Comments

migrated

Hi,

Having the same issue, but encountered it from 1.99 and onwards. I've worked through the issue with PSN support, including verifying that I have a legitimate PS4 minecraft licence, re-syncing licences, rebuilding databases, installing on other PS4s, but nothing has worked. I've even tried upgrading the purchase to the starter collection (which I was able to do through the PSN webstore), but Minecraft is still refusing to acknowledge presence of a licence, and when I try to upgrade it through the app (or XMB or PSN webstore) it tells me I already own the app. I can't even link extant Microsoft account data or anything. One complication for my PSN account may have been that I also have a PS3 licence for Minecraft, but there has never been any issue playing it on the PS3.

MCCE-11025, BDS-2250, MCPE-58910, MC-167743 all seem to report the same / similar issue.

[Mod] Umija5895M

Are you still having this issue or were you able to complete the purchase?

[Mojang] Mega_Spud (Jay)

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

migrated

(Unassigned)

Unconfirmed

PlayStation

1.14.0

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