I wanted to play a Minecraft map that i had bought from the Minecraft Marketplace When It Said "There is an Error With your Account. You Will Be Unable To Use The Marketplace Until We Have Resolved This Issue. If This Issue Persists for several days Please Contact Support." I Was Thinking That This Was Just A problem With Just My Account So I Decided to play my own world. A few days later i wanted to play the Marketplace Map But Again It Came With That Message Again, So Then I asked A friend to come online and we will play one of his maps but when he got on Minecraft He also had this error. That's When I realized that it was happening to more people than just me So i let it go again. I came Back On Minecraft A Couple Of Days Later And Still The Problem so i Decided To Report It Because Its Ben More Than A Week And I really want to Play This Map. I Have Also Attached A Screenshot Of This Error On This File Incase Anyone Is Still Confused.
Thank You for your time,
I Hope You Answer Soon,
Yours Sincerely,
Meher Khan
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It is kinda similar to marketplace purchased items disappearing issue,all of these issues are server sided,not client sided.I think there's something happening to Mojang data storing servers,they may be overloaded.
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I have the same issue on my phone.
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My wife and I each see this on our accounts on both Windows 10 and XBox, ever since the 1.14.1.3 beta.
My phone did not initially have the same issue, even though it's on the same beta version. Then I "bought" the free bees-themed world you released today - the purchase worked, though it did not appear to download. Now I get the same error on my phone as well.
See also MCPE-59355 which looks like it might be a duplicate of this issue.
[Mojang] Mega_Spud (Jay)
Thank you for your report!
We're actually already tracking this issue at MCPE-57394, so we will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.
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ShinyMooTank
I have the same issue. Every since they added PS4/Bee update I’m missing all my marketplace purchases on every platform. Some how my account was corrupted and I’m now missing hundred dollars worth of content. My stuff has been gone since middle of December. I will not play Minecraft or spend any more money until my content is returned to me. I have sent a support ticket in a month ago and I still haven’t heard back from them.
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anyone still having this issue. I have had to reboot my nieces laptop and after reinstalling Minecraft it is now giving me this error message
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Wonder when this will be resolved, its really bad
I am also seeing this, and need to have this resolved.