mojira.dev

I linked my Microsoft Account to my PS4 account and it showed ALL of my Marketplace purchases on the PS4. I went onto Minecraft Windows 10 Edition and ALL my Marketplace items are missing as well as my Minecoins are gone (I had around $15- $20 worth of Minecoins). I know Minecoins does not transfer to PS4, but they should not be missing from the Windows 10 Edition. The only thing that shows on the Win 10 Edition is the free pack I got, but the other packs I bought are telling me to purchase it again. I read on the FAQ that all content (except the exclusive ones) are suppose to sync across consoles, that mean they shouldn't disappear on one system and show up on the other.

Comments 2

Thank you for your report!

However, as this may be an issue with your account or billing, you will need to contact Mojang Customer Support directly, as we cannot assist with account related issues here at the bug tracker. Thank you for your patience and understanding.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

EVERYONE IS HAVING THE ISSUE

Y F

(Unassigned)

Unconfirmed

PlayStation

Windows 10, PS4

1.14.1 Hotfix

Retrieved