[MCPE-60059] Failed to load character and game crash.

My skin can't load be load when I open Minecraft, and it freezing and crashing after about 20 seconds.

Not only Windows 10 Edition, this is also occur on Android, PlayStation 4 and Nintendo Switch.

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Comments 3

Audrey Deal 2019-12-22T10:54:07Z

I have the same problem here on iOS it’s really not good.

Marcia McAtee 2019-12-24T07:39:00Z

I am getting the exact same message logging in. I am using an IPad Pro on the most current release. The hot fix seems to have made this worse. I would like to know if there is a way to delete any characters you may have created and just use the default. Maybe then I could at least play until this problem can be fixed.

[Mojang] Mega_Spud (Jay) 2019-12-24T12:04:24Z

Thank you for your report!

Crashes and related issues such as these are logged automatically, and will be looked into further by the development team - thank you for your patience and understanding while we get these issues resolved.

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