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MCPE-60117

Disappearance of Packs, Capes, etc. on new update

So on Minecraft all my packs are gone but one downloaded earlier, but when I check in Minecraft Earth all my missing packs are present there. Please fix.

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I have the exact problem. On mobile, where my main Microsoft account was linked, I had bought a lot of coins to buy packs, but after the bee update, all of them are gone. Weird thing is I have a world with the Super Cute Texture Pack on it as evidence that I had it. And if I go to my PS4, they will be there. I have yet to check my Win10 version.

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I was with this problem too, but it fixed by itself. If waiting to get it fixed alone doesn't work, contact support.

Iโ€™ve tried finding it, but I canโ€™t thatโ€™s the problem.

Thank you for your report!

However, as this may be an issue with your account or billing, you will need to contact Mojang Customer Support directly, as we cannot assist with account related issues here at the bug tracker. Thank you for your patience and understanding.

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Alex Tapia

(Unassigned)

Unconfirmed

iOS

iPhone SE

1.14.1 Hotfix

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