The new 1.14 update interface is horrible, clunky, laggy and generally terrible compared to what was there previously - fast, minimal and easy to use.
That said, now when I go to change my skin (menu->X(profile)->Owned), I get the fancy new fully customizable interface to change the body, hair, etc, but NONE of my previously purchased skins or resource packs are available. The OWNED list if completely empty?
Why? What happened to the 100s of dollars of content I spent money on? Did this update just wipe that all away?
Comments 2
Thank you for your report!
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Please keep an eye out for messages from @MojangStatus on twitter for the latest status updates.
For any issues with your specific account or billing, you will need to contact Minecraft Customer Support directly, who will be able to advise you individually.
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You need to download them again; after that they will appear in the owned tab.