Hi
I bought Minecraft for Windows 10 Master Collection, but can't install it because I got some xbox live version...can you please help me fix it.
Eva
P.S. I don't know what "Affects Version/s"is, so I just choose the one on top
Comments 5
hi
when i press install i get this:
"Where do you want to install?
It looks like you don't have any applicable(s) linked to your Mocrosoft account. To install, sign in on a device with your Microsoft account"
I have tried installing on both of my pc's but i keep getting the same message.
Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response
Is this still an issue in the latest version?
If it is, please be sure to include steps to reproduce the problem:
Steps to Reproduce:
1.
2.
3.Observed Results:
(Briefly describe what happens)Expected Results:
(Briefly describe what should happen)
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Did you try installing it from the Windows Store's Read to Install menu? What error do you get?