Upon purchasing two new skin packs in the PlayStation Store, I attempted to use my new skins but the loading bars would not go away. I have tried closing and reopening the app, shutting down and restarting my PS4, and clearing the cache. The packs screen says I own them, but I am completely unable to use or access the skins in any way inside the game. I have tried all but uninstalling the game, since my wife has worked very hard on a two week build and I don’t want to risk possibly losing it.
Linked issues
duplicates 1
Comments 3
Got this issue too
Also doesn’t load up character creator appearances. + the “Failed to load character #” is still present so I have to be a default skin
Works on iOS though
Cmon I want to use the promotional Uniqlo skins...
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After a while the game finally decided to load the skin packs
Nothing shows
Thank you for your report!
We're actually already tracking this issue under MCPE-61006 so I've requested this report be resolved and linked as a duplicate.
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I have had the same problem since bedrock came to ps4 and I've have tried it all including deleting the game and nothing worked.