mojira.dev
MCPE-62980

Account error number -9

Bought Minecraft from Google Play. When I launch Minecraft and tap [Sign in] button in the main menu then all I get is a green Xbox loading screen that stays on screen forever. I literally waited for 30+ minutes and nothing happened. The marketplace is also unavailable. App reinstalling and phone reboot doesn't make sense. Hope that this problem can be solved. Thanks in advance!

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I am confused that your description says you are stuck on a green screen, but your title says Account Error -9. You have pictures of both. Can you clarify the sequence of events?

1) Launched MCPE
2) Tapped [Sign In] button
3) green screen
4) rebooted my phone and relaunched MCPE several times
5) Account Error -9

Thank you for clarifying. We will be tracking problems with "Account Error -9" messages at MCPE-62421 going forward.

Nikita

(Unassigned)

Unconfirmed

Android

Android 9 PKQ1.180904.001

1.14.20 Hotfix

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