mojira.dev
MCPE-64645

Crashing my Xbox 1 X

I can’t play the game for more then 10 minutes without it shutting off my Xbox. It completely shuts down to where I have to power it back on. I’ve tried uninstalling/installing a bunch of times with no luck. I’ve tried all the “fixes” that have been reported online. Sometimes I can’t even get past the main screen without it crashing my Xbox. I used to have a realm but canceled it due to the crashes. Please help. 

Linked issues

Comments 2

Hi Tom,

Have you checked this isn't an issue with your Xbox? Usually a full power off like that would be indicative of a console issue rather than a game issue, in many cases its the device overheating.

Minecraft crashes would usually present as an app crash, not a complete shutdown. I'm not saying its impossible, but its definitely worth checking the console.

Ionic

[Mojang] Mega_Spud (Jay)

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to follow a link below.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Tom Walker

(Unassigned)

Unconfirmed

Xbox

Xbox 1 X

1.14.30 Hotfix

Retrieved