I am on ps4 bedrock and I am able to sign in to my Microsoft account but when I close Minecraft and then go back on the next day I am not connected to my account anymore. when I click the sign-in button It just says failed to connect account or something like that. when I go into PS4 settings I delete a file of Minecraft and then it restarts the like I just got the game (but I still have my worlds) I am able to sign in after that with the remote connect link but my account is never saved. this makes it really hard for me to play with my friends on Xbox and I phone plz help with this bug.
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Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response
Is this still an issue in the latest version?
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Can you provide more information about the power mode that you use when this issue occurs? (for reference https://support.playstation.com/s/article/PS4-Power-Modes-On-Off-and-Rest-Mode?)
Turning off the power completely or Rest Mode (standby / resume)?
Can you supply more information about the "file" you are deleting?