[MCPE-65037] Not working on Meizu 15

I installed the game and started it, but I couldn't play it properly. The game does not correctly perceive my clicks. As if the screen is shifted to the lower right corner. I click on "play", but it doesn't click. I click somewhere in the corner and click "Play". In General, it is impossible to play. I attached a video, I hope you understand what I'm talking about. Maybe it's the aspect ratio? I have it 16: 9.

Linked issues

is duplicated by 1

MCPE-75272 Meizu 15 Resolved

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Comments 11

Dinar Shakurov 2020-03-11T11:57:56Z

I translated

IonicEcko 2020-03-11T12:13:03Z

Thank you!

The BETA version in your video is a few weeks old now. Are you able to test it on the latest?

Is this issue present in the release version as well?

Dinar Shakurov 2020-03-11T12:38:43Z

this is present on all versions

Dinar Shakurov 2020-03-12T03:35:42Z

will you help me?

IonicEcko 2020-03-12T03:42:11Z

Are you using a Google Play store version or third party install?

1 more comments

IonicEcko 2020-03-12T06:01:41Z

I wasn't trying to "throw" anything on your phone. I was just trying to find out some more information. Some users attempt to use illegitimate copies of the game that cause issues on their device.

I'm also just a volunteer like most of the helpers and mods here. I have no say over whether it gets resolved for you.

Thanks for responding and good luck with your problem.

Dinar Shakurov 2020-03-12T07:32:23Z

I tried changing the dpi on the phone and it improved the situation a bit. but it's still impossible to play normally.

Denys 2020-05-03T21:24:50Z

i have same problem

[Mojang] Mega_Spud (Jay) 2020-12-22T10:34:25Z

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version?

If it is, please be sure to include steps to reproduce the problem:

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Expected Results:
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If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

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[Mojang] Mega_Spud (Jay) 2021-03-22T09:40:41Z

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki