mojira.dev
MCPE-78690

After leaving the beta version, all guests in the world get deleted and have to start over again

I was exploring the beta of xbox one minecraft. Then I exited the beta by uninstalilng minecraft and then reinstalling it. Then when my brother tried to get into the same world that I play on as a guest, his account was gone. It put him back at the world spawn with no experience and no anything exept an empty map. This is annoying because we were building a city and 3 stacks of terracotta and a stack of powered rails were gone with his character along with his all mending, unbreaking gear. All his gear was the best in the game too. All his builds are still in the world.

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[Mod] OcelotOnesie

Thank you for your report!
We're actually already tracking this issue at MCPE-55815, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

[Mojang] Mega_Spud (Jay)

We are still looking into the issue with player data changing or being lost at MCPE-55815.

If the issue is still occurring for you in the latest version (currently 1.16.1) please could you add any steps to reproduce the issue at MCPE-55815.

Also, if you have a copy of the world save available, you might like to share a copy of it for investigation.

  • On Windows 10 you can use the Export world feature.

  • On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds

  • On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)

If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link in a comment at the main bug ticket at MCPE-55815.

Thank you for your help, and for your patience while we look into this bug.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

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(Unassigned)

Unconfirmed

Xbox

1.14.60 Hotfix

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