So I Wanted to play minecraft after I found out that the new nether update was out, but when I tried to create a new world or load a world I have already made it makes me bluescreen with the error code ce-34878-0. I have tried uninstalling and reinstalling the game and it has not worked, please help
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Please refer to https://support.playstation.com/s/article/CE-34878-0
Another thing to add is that I've only started having this issue when the new update was installed. Before the nether update my minecraft was running fine
yeah same here i get about 3-4 blue screens per day and only after the 1.16 update. when this bluescreen happens it will despawn many entities such as boats, carts, pets, and villagers. rather flustering.
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I have the same problem, however it only happens on a single user account. Logging into 3 of the 4 accounts on the playstation work fine. Logging into my kids account causes the game to blue screen moments after attempting to load an existing world or create a new one.Β
An observation is when I view the worlds on my user account, they are greyed out because they don't have the new update. For my kids account, they are not greyed out. Even though a number of them have not been played for months.Β
I have done the following:
Confirmed my game is update.
Confirmed my PS4 is up to date.
Put every setting back to defaults
After performing these steps I have:
Tried creating worlds as both creative and survival
Tried loading existing worlds.
Both cause the blue screen and the genericΒ ce-34878-0 error.