When I open Minecraft windows 10 edition, it loads to the home screen and I can open all the options, but "Play" doesn't load after I open it and at the bottom, the last option is "Unlock full game" even though I was given it as a gift. I don't know if this came with the new update. I just would like to know if this was on my part, or if something happened when the game updated.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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remove your resource packs & add them back in one at a time