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MCPE-95627

Freezing issues in Nintendo Switch

'Freezing' is what I call which means the game doesn't respond to any user input (the game didn't crash— but its not responding).

This issue has already been happening to me lately ever since I purchased Minecraft for the Switch.

In my experience, it happened:

  • Sometimes when the game is suspended in the Main Menu for a long time, and then joining a server/realm or opening a world;

  • Sometimes when getting disconnected from the joined friend's world;

  • Now, everytime I force close the game, my Switch itself freezes!

To be honest, I am not sure when it really happens. But when it does, I do not have a clue why it happened now– but not earlier. There's just a lot of 'unstable' things.

I usually have to restart my Switch, and then re-open the game to fix the issue.

Related issues

Comments

migrated

I play on switch lite. Whenever I close the game my switch freezes and I have to restart it. Quite annoying.

 

migrated

So basically Minecraft on switch is unplayable for now which sucks

migrated

The issue seems to happen only when I join/open a world or server/realm, and then force closing the game.

 

I will keep on testing to provide more accurate report whenever possible.

migrated

Me too

migrated

I've had the same problem. I play on switch lite but that shouldn't make a difference.

andrew2240e

just reported this on my own, only to scroll down and see a lot more people having the issue.

migrated

Don't even have to force close the game or leave it suspended for a long time... I can open the game, go into the home menu, click on any game including MC and it just freezes

migrated

At least for me it seems that the freezing happens only when I'm logged in with the Microsoft account. Seems to work pretty normally when not logged in. What happens after login to MS account:

  • Shows the "you've successfully signed in with MS account" or something similar

  • When clicked the "start playing" button, it just shows the background running, but no menu at all (can't do anything in game)

  • When clicked the Switch Home button, it goes to Switch main menu, but everything freezes (only option is to shut down the whole console with holding the power button)

  • After a fresh start, the game starts "normally" and you can play the game, but after "Save + Quit" the game it goes back to Minecraft main menu, the freezing issues starts again

    • It can freeze in multiple different situations, but the most common is when you try to close Minecraft with the "Close software" action

[Mojang] Mega_Spud (Jay)

Thank you for your report!
We're actually already tracking this issue at MCPE-95621, so we will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature, to see if the issue has already been mentioned.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

migrated

(Unassigned)

Unconfirmed

Nintendo Switch

10.1.0

1.16.20

Retrieved