mojira.dev
MCPE-99002

Marketplace and Profile async data never fully loads

I've been experiencing this issue for awhile now and it renders the Marketplace unusable and the Profile barely functional. I've reproduced the issue on a Switch and a Switch Lite. I don't suspect it's an issue with my network since other online functionality on the Switch works as expected.

For me to reproduce, I only need to visit the Marketplace. It doesn't seem to make any difference if I'm signed in/out of my Microsoft account.

The attached images show what I see regardless of how long I wait around. The asynchronous data never loads to replace the loading animation for pictures, names of categories show their variable names rather than whatever value should be assigned to them, but some data is there... like the names of items, price, etc. For the profile, some stuff (e.g. hair styles) appears, but other items never do.

If you need more information let me know. Hope this helps.

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[Mod] OcelotOnesie

Thank you for your report!
We're actually already tracking this issue at MCPE-84901 and MCPE-88185, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main tickets it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

Ah, sorry for the duplicate – I searched, but not thoroughly enough it seems. I voted on the open issues you referenced and started watching them both. If there's an opportunity to chime in and help, I'll do what I can.

Thanks for the help and good luck resolving the issue!

Greg

(Unassigned)

Unconfirmed

Nintendo Switch

10.1.0

1.16.21

Retrieved