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REALMS-10367

I paid for my 10 player realm server, but Minecraft wants to charge me again for creating it

I previously paid to renew an expired realm through the official Microsoft page in my account, but when I entered Minecraft the realm kept telling me that it is expired.

When I entered the payment options to renew the realm I owned, it told me that I had already made the purchase and if I wanted to activate it since the realm was "incomplete", but it simply makes me have to pay again for something that I just paid a long time ago. two days..

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If you are still not able to access your purchased realm please contact the Minecraft Help Center.
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Thank you for your report!
We're tracking this issue in REALMS-3620 and REALMS-4516, so this ticket is being resolved and linked as a duplicate.

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