Please explain the relationship of updates, to a current World in a Realm game. Do updates revert the World that properly worked to a backed up version from the list found by clicking the Backups button, in Realm settings! I have recently noticed, in my purchased Realm, the Backups button. I see there, a list of files, for the current loaded World. I see an narrative statement that the backups do not contain packs. And that one may need to restore the pack. Thus, my current perception is that the inherent process, underlying that Backups button, is the culprit for wreaking havoc on previous, properly working games in a Realm, after updates happen. I buy Worlds and Mash-Ups at the Minecraft Store because of the Resource and Behavior Packs! I do not remove them from Worlds, created from any of items I purchase. See YouTube video https://youtu.be/GZU5G-BJh2Y Shorter videos attached.
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It is very difficult to get direct assistance at Mojang. The online request help does result in an email from a support person, who states that support can help with account issues. The advice is usually to contact the developer, or to report to the bug site. There is usually an endless loop, with no resolution. The developers are usually very helpful, but sometimes the root of the problem is a true Minecraft issue, and not something the developers fix. When developers can fix something, they do!
After a Realm fails to utilize, apply, Resource and Behavior Packs, those packs also disappear from the source world, on my individual device. For a more recent world, Farms by Shapescape, I am not able to reapply the Realms to that source World. The packs are missing from Available..
Cleaning up old tickets: This ticket has not been updated recently (~1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
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Moved to the Realms section. Please contact Mojang Customer Support directly if you need specific help or support regarding your Realm.
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