mojira.dev
REALMS-2055

"Disconnected from Server" Switch

I renewed my Realm subscription today but i am not able to join my own real on the Nintendo Switch. I can join the realm just fine using my laptop but have been completely unable to join on the Switch. I have tried some of the following to address the issue:

  • Restarting Game

  • Restarting Switch

  • Signing in and out of my Microsoft Account

  • Redownloading the game

  • Resetting the Realm

  • Loading a different world onto the Realm

  • Resetting my connection to the internet on the switch

  • Restarting my router.

  • Conducted internet test to make sure i had zero packet loss

Again note that i am able to join with my laptop just fine at any time. The Realm appears on the worlds menu on the Switch and always begins to load. It appears to give me the error the second the world starts to display on my screen.

Linked issues

Attachments

Comments 2

Moved to the Realms section. Please contact Mojang Customer Support directly if you need specific help or support regarding your Realm.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Thank you for your report!
We're tracking this issue as REALMS-1576, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been reported.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs

migrated

(Unassigned)

Unconfirmed

Bedrock

Retrieved