We have an issue on our realm where the backup, usually scheduled every 30 minutes, sometimes does not happen. This is really frustrating as we do community builds. All progress is lost. This is happening regularly lately. Last night we spend around 3 hours doing a community build and everything we have done was not saved!!! Please sort this out!!!
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[Mojang] Mega_Spud (Jay)
migrated
Hi
Minecraft did not crash. This happens after everyone has left. I have started to check if the game backs up as I've noticed it is usually every 30 minutes. Last night I noticed that it did not back up every 30 minutes. The last backup was at 22:19. We played untill 00:15 where everyone left the realm and. I then I saved and quit the game myself. It then showed a backup for 00:15 but with the exact same file size as at 22:19 (2458.61MB) I then knew that all our progress was lost. I logged back in and it rolled back to the 22:19 backup. Like I said this has happened many times before.
migrated
My friends with realms also have the exact same issue
[Mojang] Mega_Spud (Jay)
Moved to the Realms section. Please contact Mojang Customer Support directly if you need specific help or support regarding your Realm.
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Arisa Bot
Thank you for your report!
We're tracking this issue in REALMS-2062, REALMS-2063, and REALMS-2393, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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[Mojang] Banjo
Is the loss of progress related to a crash, at all? Or does it happen after everyone leaves the server?
(Possibly related to / duplicate of REALMS-2045)