mojira.dev
REALMS-2354

Realm Disconnects and reverts to previous save

Realm is occasionally disconnecting all players from the server and reverting to the previous backup, sometimes losing 29 minutes of progress, which causes players to lose WIP builds/resources/time spent playing the game. 

 

This has made players leave and be undecided on returning to the realm for fear of constant resets that are out of anyone’s control. 

Related issues

Comments

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Happened again twice already today.

So happy I pay for this service.

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I’ve had this affect my realm for the past few days too 

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Happened again just now.

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Happened twice again already this morning. I’m going to keep posting every time it happens until I get a response.

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It has happened on our realm twice this morning as well. You can tell there's a problem if you go to the settings for the realm and look at the backup history. We have one backup from just before midnight EST, and the next wasn't until 10:00 am. We then have the next one at 11:30, and the one after that at 12:15. No new backups have been added in the last 30+ minutes.

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same happened to me, but I'm on Win10

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Been happening to a realm I play on for months, constant crashing and rollbacks 

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Yep, same here.  Opened 65840 about it.

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Same here, Android device owns our Realm and people on Switch, Android and Windows 10 connect to it. Ever since 1.13, we can't make any progress due to constant undesired rollbacks. We tried everything, up to and including restarting the whole Realm. Nothing works. This is unplayable.

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I have been having this same issue.  Multiple times we have lost progress.

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It’s happened twice again tonight. One of the times we had a full realm (doesn’t happen too often) and when it rolled back, it went down to only 2 of us as soon as people realized what happened. Second time was just myself online so at least it was 5+ players losing progress and interest in the realm.

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I can not edit my comment I meant to say ‘...at least it wasn’t 5+...”

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I was about to buy another month of realm, but after this bug im not sure

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Happened just right now. Yet again. And still no response from anyone.

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ditto

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Same here also frustrating

 

[Mojang] Mega_Spud (Jay)

Thank you for your report!
We're actually already tracking this issue at REALMS-2393, so we will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

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(Unassigned)

Unconfirmed

Retrieved