mojira.dev
REALMS-2615

Minecraft not working for iPhone 11

Hi there! My name is Katie, 

Every time I open the latest version of the Minecraft app on my new iPhone it freezes on the loading screen. I am currently paying for a realm my friends can play on, but I have no access to it. I've tried uninstalling and installing Minecraft again, restarting my router, restarting my phone. It has only worked once and I've had this issue since. This is so frustrating! HELP! 

Comments 3

Are you using any texture packs either locally or from the realm? Might be related to REALMS-2468.

No I was not but thank you for your response. I gave up on MC on IOS. 

 

Thanks Katie.

I'm going to close this one off as Cannot Reproduce given you're not affected anymore (because you no longer play the game on iOS). Many of these kind of issues rely on circumstances specific to your account that require investigation. If you ever choose to try again and have any issues please feel free to reach out to our community support discord (linked below) who may know some tips and tricks to get you up and running and if they're unable you're welcome to create a new report.

Ionic

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Katie

(Unassigned)

Unconfirmed

Bedrock

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