I can't download the backup for my Minecraft realm. It keeps stopping randomly and says "download failed". I have tried to search for this issue, but have found no solutions. The log says i am losing connection, but i have a stable internet connection.
Here is the log:
[13:26:20] [Render thread/INFO]: Backend library: LWJGL version 3.2.2 build 10[13:26:20] [Render thread/INFO]: Backend library: LWJGL version 3.2.2 build 10[13:26:30] [Render thread/INFO]: Narrator library for x64 successfully loaded[13:26:30] [Render thread/INFO]: Reloading ResourceManager: Default[13:26:55] [Render thread/INFO]: OpenAL initialized.[13:26:55] [Render thread/INFO]: Sound engine started[13:26:56] [Render thread/INFO]: Created: 1024x1024x4 minecraft:textures/atlas/blocks.png-atlas[13:26:56] [Render thread/INFO]: Created: 256x128x4 minecraft:textures/atlas/signs.png-atlas[13:26:56] [Render thread/INFO]: Created: 1024x512x4 minecraft:textures/atlas/banner_patterns.png-atlas[13:26:56] [Render thread/INFO]: Created: 1024x512x4 minecraft:textures/atlas/shield_patterns.png-atlas[13:26:56] [Render thread/INFO]: Created: 256x256x4 minecraft:textures/atlas/chest.png-atlas[13:26:56] [Render thread/INFO]: Created: 512x256x4 minecraft:textures/atlas/beds.png-atlas[13:26:56] [Render thread/INFO]: Created: 512x256x4 minecraft:textures/atlas/shulker_boxes.png-atlas[13:26:57] [Render thread/INFO]: Created: 256x256x0 minecraft:textures/atlas/particles.png-atlas[13:26:57] [Render thread/INFO]: Created: 256x256x0 minecraft:textures/atlas/paintings.png-atlas[13:26:57] [Render thread/INFO]: Created: 256x128x0 minecraft:textures/atlas/mob_effects.png-atlas[13:27:09] [MCO Compatability Checker #1/INFO]: Realms is available for this user[13:39:45] [Thread-10/ERROR]: Caught exception while downloading: Read timed out[13:40:15] [Realms-fetch-backups/ERROR]: Couldn't request backupsczd: Could not connect to Realms: pc.realms.minecraft.net at cyv.a(SourceFile:446) ~[1.15.1.jar:?] at cyv.d(SourceFile:235) ~[1.15.1.jar:?] at czm$1.run(SourceFile:83) [1.15.1.jar:?]Attachments
Comments 10
Sorry, but i have no idea what changed. On the same network and same computer it just decided to work.
I hope you get your problem resolved soon though
Does REALMS-2159 describe your issue?
Going off another ticket this could be down to malware blocking the download. Run https://downloads.malwarebytes.com/file/adwcleaner and see if that solves the issue
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
I have the same error!