In our realm, my son's character entered the nether portal and it crashed the Minecraft program to desktop. Now when he starts minecraft and clicks the realm button, it starts loading but then freezes and that's it. Can't get in. We tried destroying the portal, recreating the portal, uninstalling the game, reinstallng the game, updating video drivers.
So then I tried to go through the nether portal and the same thing happened... it crashed the Minecraft program to desktop. Now when I start minecraft and click the realm button, it starts loading but then freezes and that's it. Can't get in.
There is no error message, it just freezes and crashes to desktop. This started happening for us yesterday, March 31 late evening mst.
Comments 4
Still have the same issue with current version 1.0.8. Had been hoping an update would fix it. Other people invited to the realm can still access it, but I cannot (the owner).
I have come across this bug a few times now, and it appears to happen because the allotted ram for JAVA is full. In my case, due to loading all the mods i have selected to run with minecraft. The workaround i have found is on the launcher screen, select a previous version of minecraft (when 1.11 was out i used 1.10, now 1.12 is out, so i use 1.11) and load in minecraft with no mods at all. Join the server again and you will be functional again and able to move between portals.
Cleaning up old tickets: This ticket has not been updated recently (~1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
For any account related queries, please contact Mojang Customer Support directly.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
I should have posted this under Realms. Is there some way to move this or do I need to create there too?
Support suggested downloading the realm and trying to log in as single player. Downloaded and cannot log in as single player game either.
Only my son and I are having this issue (2 different houses, 2 different computers, 1 tablet). The other 8 people in the realm have no issues.
Seems related to the computers crashing when our characters entered the Nether. Being "stuck" in the Nether portal, it's like the game won't load because it doesn't know where to put the characters!