mojira.dev

Sheri Anderson

Assigned

No issues.

Reported

REALMS-335 Entering Nether Portal crashes game/cannot get back into game Cannot Reproduce

Comments

Still have the same issue with current version 1.0.8. Had been hoping an update would fix it. Other people invited to the realm can still access it, but I cannot (the owner).

I have not been able to log into my realm for months. It is getting stuck on the purple background. Started happening when I entered a nether portal and the game crashed. Since then I cannot log into my own realm, even though the people who I invited can. I keep hoping one of the "fixes" actually fixes it, but not so far.

My Realm doesn't even get to the Done screen.
I had entered the Nether and the game crashed (2 months ago). Since then I cannot log into my own Realm, although the other people I invited can.

Unfortunately the IOS solution won't work for me because I don't have an iphone/ipad, etc.

Still having the SAME problem. My husband can log into my realm with no problems... that is what is making me angry... the Realm works, I just can't log into it, and support can't help. Resetting the realm is not a fix.

My son and I have a similar issue (3 separate computers, 2 different houses). Both of us had entered a Nether portal and the game crashed. Since then, whenever we try to log into the Realm we get to the purple Building Terrain window, other players in the realm see the message that we have logged in, but we never do. The screen freezes at the Building Terrain screen. This started with 1.0.5 and is continuing in 1.0.6.

Support suggested I download the Realm to see if I could play it as a single player game. Did this, but same thing happens, the single player game freezes. Support then suggested to Reset the Realm. I have not done this as the other 7 players in the Realm can still play... they just do not go through the Nether portal.

Hi Cameron... I believe both my son's character and my character are stuck in the Nether Portal as that is when both of us experienced the game crash. I have no idea whether the character actually made it through the portal or not.

Since that time, we cannot log into the Realm. It gets to the purple Building Terrain screen and then freezes. The other 7 players in the Realm see the message that says we have logged into the Realm, but we never get into the Realm as the purple Building Terrain screen is where it freezes on both of our computers.

The new update did not fix my issue. My character must still be corrupted, caught in the Nether portal forever. 😞

Where did you find those instructions Cameron? I don't think I saw them in the release notes. It's great it is fixed, but seems strange to me that we have to follow those steps for something that is "fixed".

Not sure if it is related to time of day. My son and I experienced this at different times but both were in the mid-to-late evening. My issue has nothing to do with dying in the Nether, but is due to something crashing the game while the character was still in the Nether Portal. For whatever reason it must corrupt the character because everyone else can still log into the Realm and play, although we have Destroyed the Nether Portal and posted signs to not enter one. This is why I feel not being able to get back into the realm (my own issue and the other ones I have read here) has something to do with crashing/dying while in the Nether.

I was told to download the realm, and see if I could access it as a single player game. I could download it but it would still not load even as a single player game. I was then told the only solution is to Reset the Realm. I have not done this as the others can still play and I am hoping this issue will be fixed before my subscription runs out. My husband has signed up for Realms and so we play there now.

I should have posted this under Realms. Is there some way to move this or do I need to create there too?

Support suggested downloading the realm and trying to log in as single player. Downloaded and cannot log in as single player game either.

Only my son and I are having this issue (2 different houses, 2 different computers, 1 tablet). The other 8 people in the realm have no issues.

Seems related to the computers crashing when our characters entered the Nether. Being "stuck" in the Nether portal, it's like the game won't load because it doesn't know where to put the characters!

Thanks Cameron Jackson. I may give your suggestion a try as it is my realm. I have voted for this as I feel it is an issue that should be given priority with the number of people who pay for a realm.

I'm new here and have a similar issue with the Nether (2 computers and 1 tablet in 2 different households)... and by mistake, I posted this in the Pocket Edition/W‌indows 10 section. Should I repost in Realms?

MCPE-20807 Entering Nether Portal crashes game/cannot get back into game
In our realm, my son's character entered the nether portal and it crashed the Minecraft program to desktop. Now when he starts minecraft and clicks the realm button, it starts loading but then freezes and that's it. Can't get in. We tried destroying the portal, recreating the portal, uninstalling the game, reinstallng the game, updating video drivers.
So then I tried to go through the nether portal and the same thing happened... it crashed the Minecraft program to desktop. Now when I start minecraft and click the realm button, it starts loading but then freezes and that's it. Can't get in.
There is no error message, it just freezes and crashes to desktop. This started happening for us yesterday, March 31 late evening mst.