I had bought a realm for me and my friends, we all got on and started working away. We did about 8 hours of work and when we logged on today the server didn't back any of it up. We were back to the beginning. I went to the backups and the lastest one for me was 8pm. We got off the server around 3am so that was still a lot of time lost and the 8pm was where it was last left. So we had lost 7 hours of work and can't find a way to restore it.
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[MOD] Greymagic27
Arisa Bot
Thank you for your report!
We're tracking this issue in REALMS-4218, so this ticket is being resolved and linked as a duplicate.
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migrated
Thank you for your report!
We're actually already tracking this issue in REALMS-401, so I've resolved and linked this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki