mojira.dev
REALMS-4015

World stuck in SWITCHING_SLOTS since 48h

It isnt'possible to connect my world or to restore data. I got "World stuck in SWITCHING_SLOTS since 35m...."

 

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I also have this issue with my groups Realm server. Sent a message to the support, but got one response 24h ago and then completely ignored...

I got an information on the discord community support. They have server problems right now but they don't know when it will be fixed. 

I understand that, and this is my presumption. And it happens, I get it.

But... this is what their support answered to me:

The problem you've described sounds like a temporary issue and should have been resolved now.

Please try again, and reply to this email if you're still having the same problem.

That's the problem, you know. Make a public announcement, a post on your website "We have server problems, we are working on it. Sorry, we will make it up to you!", not supports that give these kinds of answers, when in fact it's just "buying time".

The problem is we have no info and a lot of problems are popping up, they need to handle it somehow...

I totally agree!

I pay 10 $ a month (plus 75$ for me and my kids for the game) and the Realm doens't work for 48 hours now without notification or anything helpful.

The support and the communication is a complete desaster.

Bummer!

 

 

Yes, for an actively paying subscription, this is the support and assistance. Really? My ISP/cable provider gave the block a month of TV packages unlocked because they had to do a fix during working hours. It lasted for half an hour.
Not a lot of helpful info: I don't use Twitter, but a friend of mine told me they posted they are having Reamls problem on June 8th. But no more info.

People are still actively having problems apperently.

2 more comments

I've had this same issue for a few days now. Me and my friend both have reals, so we've just been using his, but now his is bugged as well. It now says 127 hours, and despite spending a few hours searching, I can't find anything on the issue. Mojang needs to actually say something

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Well, I have to say (we are using a friends Realm account) that it just started working for us.

He didn't even have to switch world slots. We just tried to randomly log in after a few days of no responses from Mojang, and it worked.

It's really... wow...

Henry, sorry for getting both worlds stuck. I have no idea how long our world was stuck at the end, but think it went over 100h.

I don't know, this was really a frustrating experience, and seems to be continuing for some (I came here hoping the situation has been resolved completely, but I guess this doesn't happen for Minecraft - most of the regular issues are 1y+).

Wish you all the best, guys, cross my fingers that it gets fixed soon.
And of course, it should work as intended after a modest amount of time (not years) as an active subscription service.

I have the same issue, what is the resolve? Because i pay it for 1,5 year a row and it works very vell, but now... It didn't! I try to "unsubscribe" and resubscribe but it Didn"t work 😞 Please just tur off the server and  delete all the files! It works if you do it mojang! Please!!!! A brand new server... Thanks

 

Thank you for your report!

Minecraft Realms for Java Edition has received a lot of updates and fixes over the last two years, so this issue has probably already been fixed in the meantime (e.g. because it was a temporary outage or an issue with the base game).

Since this bug report has not been updated since at least two years, please let us know if this is still an issue in current versions of Minecraft and update the bug report if applicable. If this is no longer an issue, please let us know as well. Thanks!

This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

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Patrick Breitenbach

(Unassigned)

Unconfirmed

Java

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