While trying to switch worlds yesterday, the switch failed and now my Realms server has been stuck on switching worlds for a day. I can't switch to another world or load a backup or do anything at all to the realm.
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We're tracking this issue in REALMS-4015, so this ticket is being resolved and linked as a duplicate.
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A lot of us have the same problem, but Minecraft support reactions with info and help are quite bad, it doesn't seem like the solution will soon be presented to the users.