mojira.dev
REALMS-5007

Unable to log into realm on cellular data.

The last three days I have been unable to log onto my realm whilst on cellular data, everything works fine on WiFi. My wife has the same issue from her phone too. Previously we both had no problems doing so.

This also prevents logging onto servers.

Have checked cellular data on is selected in profile and have deselected and reselected this. I have logged out of my Xbox account and logged in again. I have even uninstalled Minecraft from my phone and reinstalled all to no avail.

Other apps work fine when connected to cellular data.

Linked issues

Comments 2

[Mojang] Mega_Spud (Jay)

Moved to the Realms section. Please contact Mojang Customer Support directly if you need specific help or support regarding your Realm.

Quick Links:
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[Mod] Umija5895M

Thank you for your report!
We're tracking this issue in MCPE-55405, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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