Yesterday, I reported to Mojang through a support ticket that I couldn't connect to my realm, and neither could any of the players invited to my realm. I was getting `io.netty.channel.ConnectTimeoutException` (I'm on Mac) and another player was getting `io.netty.channel.AbstractChannel$AnnotedConnectException` (on PC). After about half a day, we regained access to our realm. Then later that night, we lost access again. Same errors. Mojang support had said it was an "outage due to a known issue", however, the issue began again mere hours after that email.
Odd things:
A player could not get onto my realm but could get onto another realm
I feel like there's a 0.5% shot this is relevant or possible given realms are remote hosted servers, but this error first started after I downloaded BlueStacks on my system and started playing Among Us. Then I was able to get back on. Then I played Among Us again. Right after Among us, I tried getting on my realm and got the same netty connection error again.
Let me know if I can provide any other info! My realm is supposed to auto-renew tomorrow or in 2 days and I don't want to renew if this keeps happening.
migrated
Thank you for your report!
We're already tracking this issue at REALMS-5600, so we will resolve and link this ticket as a duplicate.
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